Forex4you长达1小时无法平仓，事后说是流动性问题，不给予赔偿
anonymous
published in 2020-05-28 19:40:38
| [Complaint number]: | 5241 |
| [Complaint object]: | [Forex4you] |
| [Requirements]： | 赔偿损失 |
| [Amount involved]: | 73.0$ |
| [Complaint progress]: | 已完成 |
anonymous
Evaluate
2020-05-30 14:13:53
Service attitude:
Processing speed:
Satisfaction:
anonymous
Confirm completion
2020-05-30 14:13:36
Forex4you
Reply
2020-05-29 17:41:37
We have received your correspondence, however, it’s not clear that you intend to lodge a complaint with us.
FxGecko Customer Service Center
Waiting for the broker to process
2020-05-28 20:29:45
Contacted the broker Forex4you
FxGecko Customer Service Center
Approved
2020-05-28 20:29:42
anonymous
Create a complaint
2020-05-28 19:40:38
五月份在FOREX4YOU平台（https://www.forex4you.com/vn/）交易期间遇到问题
5月21日在交易期间与订单购买WTI，当时我的订单〜+ 39 $，我尝试手动关闭，但无法平仓，系统提示“ NO PRICE”（参考图片），
我设定了TP，但价格升至TP以上很多很多的时候也没有平仓。这期间差不多1小时我都在尝试，但是还是没办法平仓。
我电话联系了客服，他检查了我的订单并进行了调查，但他说没有什么原因，只是让我等一会儿再检查。
大约20分钟后，他给我回电并要求我关闭订单，那时我的订单变成-35 $，我问他如何解决此麻烦。他要求我明天尝试与客户经理联系，并告知他们退款。
但是，当我与客户经理联系时，他们说对此错误不承担任何责任，是流动性提供者的技术错误，希望我理解。
那么，这种情况我该怎么办？我只是在一个月前进行交易，所以尚不清楚了解流动性提供者存在哪些技术错误？
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Although FxGecko is not a market supervision department, it is not binding on the foreign exchange platform, but when more and more people know about FxGecko, more and more people leave their complaints records on FxGecko , more and more people go to FxGecko to check before consumption, then FxGecko will be more and more valued by foreign exchange platforms, so as to actively deal with the above complaints.
Of course, some foreign exchange platforms can no longer operate by themselves, delaying refunds, no matter how foreign exchange investors complain on FxGecko, the foreign exchange platform will not have any feedback. But the more people complain, the more they can remind other foreign exchange investors not to be deceived.
Forex complaint black platform is on FxGecko. FxGecko, a complaint and rights protection platform that safeguards foreign exchange rights and actively fights for the weak.
Although FxGecko is not a market supervision department, it is not binding on the foreign exchange platform, but when more and more people know about FxGecko, more and more people leave their complaints records on FxGecko , more and more people go to FxGecko to check before consumption, then FxGecko will be more and more valued by foreign exchange platforms, so as to actively deal with the above complaints.
Of course, some foreign exchange platforms can no longer operate by themselves, delaying refunds, no matter how foreign exchange investors complain on FxGecko, the foreign exchange platform will not have any feedback. But the more people complain, the more they can remind other foreign exchange investors not to be deceived.
Forex complaint black platform is on FxGecko. FxGecko, a complaint and rights protection platform that safeguards foreign exchange rights and actively fights for the weak.
comment
1comment
麻烦问一下 怎么处理的