交易环境差，交易过程出现卡顿

anonymous

published in 2023-03-10 08:59:54

[Complaint number]:	9365
[Complaint object]:	[EBC Group]
[Requirements]：	改善服务,赔偿损失
[Amount involved]:	20.0$
[Complaint progress]:	处理中

FxGecko Customer Service Center Waiting for the broker to process 2023-03-10 16:51:49

Contacted the broker EBC Group

FxGecko Customer Service Center Approved 2023-03-10 16:51:46

anonymous Create a complaint 2023-03-10 08:59:54

2023年3月9号晚上11点，手机端用MT4软件登录交易时，出现超1分钟无法登录交易帐号，一直在转圈，持续30秒。此时，本人其它券商平台德璞、TMGM都能正常，接入服务器就1-2秒，EBC的卡顿白白把20多的浮盈变成浮亏，质量太差了

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