昨天出金到今天现在没到账

[Complaint number]: 9338
[Complaint object]: [EBC Group]
[Requirements]: 及时出金
[Amount involved]: 25784.0$
[Complaint progress]: 处理中
MT_90015952 Supplementary complaint 2023-02-19 14:15:45

平台打着免息活动的幌子,无端扣掉出金774美元,入金30000美元,亏损4216美元,本应该出金25784美元,平台还耍赖只给了25010美元,还承诺t+0出金,这些都是幌子,如果不是经过投诉有海投平台的介入,ebc平台就想吞掉这笔钱

FxGecko Customer Service Center Waiting for the broker to process 2023-02-17 16:31:38

Contacted the broker EBC Group

FxGecko Customer Service Center Approved 2023-02-17 16:31:36
MT_90015952 Create a complaint 2023-02-17 11:50:03

平台承诺出金T+0,到现在没到账,发邮件一直在敷衍了事

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2comment

  • MT_90011011 Published in 2023-03-16 09:34:12

    Ebc服务太差,客户直接不理人,恶意爆仓客户资金

  • EBC中文客服 Published in 2023-02-18 13:14:47

    针对交易账号1212912的说明如下: 该账号于平台时间20230215 23:21-23:32开仓50手xauusd多单,平台时间20230216 01:01开盘后平仓,该行为以滥用活动福利为目的,违反了活动的条款和初衷。 活动的本意在于切实帮助交易者降低交易成本,对于滥用公司活动的异常交易行为,公司保留终止于其合作的权力。 针对存在异常交易行为的客人,公司不会补贴出入金手续费。 该账户出金申请已于2023年2月18日受理。 EBC始终秉承“每个认真交易的人都值得被认真对待”的理念不断优化产品和服务,然而对于一小撮分图谋不轨的行为也不会容忍。

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