Home > 盾博DBG Markets > Complaint details

ECN点差扩大导致账户8311625爆仓

anonymous

published in 2023-01-04 14:25:27

[Complaint number]:	9252
[Complaint object]:	[盾博DBG Markets]
[Requirements]：	赔偿损失,全额退款,依法追究责任
[Amount involved]:	1968.0$
[Complaint progress]:	Replied

盾博DBG Markets Reply 2024-01-02 14:12:40

当天已处理完成

FxGecko Customer Service Center Waiting for the broker to process 2023-01-05 10:34:45

Contacted the broker 盾博DBG Markets

FxGecko Customer Service Center Approved 2023-01-05 10:34:43

anonymous Create a complaint 2023-01-04 14:25:27

周一（2023.1.3 北京时间07:10）开盘时，DBG的ECN点差扩大到254导致账户爆仓。还有他们的最高点差显示1832。当时立马对比（ATFX，GMI，ICMARKETS，CWG，Dooprime本人都有ECN账户）这些平台的流动性点差和最高点值都没显示1832，平均最高点值1830左右。对，每家平台合作的银行或者提供流动性的部门都不一样，不过流动性差别不这么大。当时的情况我都给DBG专员工号：8005 说清楚了。还有对比那些平台的情况都给他说明明清楚的，她说流动性不足，这些很正常，不给你赔偿，后面一直不给我回复。我入本行业已经10年了，流动性问题我都很清楚。我就不明白的问题：外汇平台这么多，为什么DBG的流动性扩大点差问题和别家平台的差距为什么会这么大呢？？？是不是DBG装饰自己逃避责任？？？他们口口声声说补偿的事去了哪里，这件事真的不符合补偿政策吗？现在谁也不容易赚钱，所以监督外汇平台的外汇天眼，海投排行我希望你们像我们这样的交易者保证资金安全问题。同时，更关注类似的不公平事件。有了我们这样的交易者就有了交易平台，有了交易平台就有了管理单位。我们之间的利益还是离不开交易者的支持。所以请你们关心一下我们！

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