Complaint details

acy稀万证券以交易审核为由不出金
[Complaint number]: 9180
[Complaint object]: [稀万证券ACY Securities]
[Requirements]: 立即出金
[Amount involved]: 1500.0$
[Complaint progress]: Replied
稀万证券ACY Securities Reply 2022-12-07 15:40:47

您好,

该投诉已经处理。感谢通知。

Kind regards,
China | ACY Support

FxGecko Customer Service Center Waiting for the broker to process 2022-12-06 08:36:31

Contacted the broker 稀万证券ACY Securities

FxGecko Customer Service Center Approved 2022-12-06 08:36:29
anonymous Create a complaint 2022-12-06 08:05:17

世界杯期间acy举办了个世界杯竞猜得赠金的活动,于是我在稀万平台注册了个账户,并且在12月1日获得赠金150美金,平台活动规则是赠金做够一定手数可以出金,没有做够的可以放弃赠金后出金盈利部分,1号经过交易盈利了200多美金,于是在2号提交工单放弃赠金,出金200美金,平台很快发邮件说需要交易审核,出金暂停并且让上传认证视频,本人当天就上传了视频,然后再也没有回复,期间多次询问在线客服再也没有回复,不禁让人想到这么大的平台搞这么大的活动却以各种理由拖延拒绝出金,令人唏嘘

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