Complaint details

问题平台，客诉不会处理，

MT_90000453

published in 2022-08-22 04:05:49

[Complaint number]:	8782
[Complaint object]:	[澳汇AUS GLOBAL]
[Requirements]：	全额退款
[Amount involved]:	120000.0$
[Complaint progress]:	Replied

MT_90000453 Supplementary complaint 2022-09-05 16:15:04

我已经客诉过了，澳汇的黑幕，但是根本不影响这平台的评分，为什么?因为黑客户的钱拿去投广告!广告费给的足，截图为证，我自己的账户前面亏了2万美金，最近重新入金才赚1500就耍手段说是违规交易，可笑了，平台标榜自己是STP，全部抛单市场,但是客户赚钱了就不给，我自己亏了2万美金都没话说，最近重新入金赚了1500，澳汇就耍无赖不给出金，摆明亏不起货，平台性质烂到骨子里, 恶心我，你们平台不给退钱，我拉所有人到各大平台.来给你们投诉，让你们这个模式为所有人知道，黑我们客户的钱，拿到各大平台来打广告拉高评分好忽悠.入金，黑更多的钱

MT_90000453 Supplementary complaint 2022-08-26 04:09:51

这平台还在狡辩，可笑至极，一直标榜自己是STP，亏钱可以，赚钱就是违规交易，赚钱了就违规交易，大家擦亮眼睛，远离这种平台，不处理我会持续曝光，维权找被这平台坑过的人来客诉，让大家看看这个平台的性质！极其恶心！帖子的截图为证！亏了2万美金就可以，赚1500就违规交易，又标榜自己全部拋单市场，试问拋单市场盈利了会不给？！吃人不吐骨头，吃血馒头的黑平台

澳汇AUS GLOBAL Reply 2022-08-24 16:09:48

针对客户反映的问题，我司已进行核实并做出以下说明：
经核实确认，由于客户的账户 68****6 中交易订单存在违规交易情况，订单严重违反我司《客户协议》之—B)—8 条款，存在违规套利行为，我司禁止使用高杠杆进行重仓短线高频交易或通过其他手段（例如锁仓交易、违规套利）等逃避上述之规定的交易行为，此账户被定义为异常交易。因此我司根据《客户协议》关于异常交易处理方法之规定对客户违规账户做出处理，具体处理结果已通知客户。

FxGecko Customer Service Center Waiting for the broker to process 2022-08-22 07:42:10

Contacted the broker 澳汇AUS GLOBAL

FxGecko Customer Service Center Approved 2022-08-22 07:42:08

MT_90000453 Create a complaint 2022-08-22 04:05:49

在这平台交易只能允许大额亏损，只要有盈利就扣除盈利，本人亲自的账号亏损2万美金，出金剩下的就没问题，这个月重新入金，赚了1500就扣除盈利，很可能是个只进不出的平台，截图为证！而且这个平台擅长在各大媒体打广告，所以就算客诉，也不会降低评分或者被列入问题平台，用黑客户的资金用来打广告，肆无忌惮，外汇界的毒瘤

Statement:

1. The above content only represents the complainant and does not represent the position of FxGecko;

2. Without authorization, any reprinting of this platform case is prohibited, and offenders will be investigated for legal responsibility.To protect rights, go to FxGecko>

To protect rights, go to FxGecko
Although FxGecko is not a market supervision department, it is not binding on the foreign exchange platform, but when more and more people know about FxGecko, more and more people leave their complaints records on FxGecko , more and more people go to FxGecko to check before consumption, then FxGecko will be more and more valued by foreign exchange platforms, so as to actively deal with the above complaints.
Of course, some foreign exchange platforms can no longer operate by themselves, delaying refunds, no matter how foreign exchange investors complain on FxGecko, the foreign exchange platform will not have any feedback. But the more people complain, the more they can remind other foreign exchange investors not to be deceived.
Forex complaint black platform is on FxGecko. FxGecko, a complaint and rights protection platform that safeguards foreign exchange rights and actively fights for the weak.