VantageFX不通知就销毁我20000的头寸

MT_83598963

published in 2021-07-25 21:38:23

[Complaint number]:	6817
[Complaint object]:	[万致Vantage]
[Requirements]：	全额退款
[Amount involved]:	20000.0$
[Complaint progress]:	In the processing

FxGecko Customer Service Center Waiting for the broker to process 2021-07-26 08:29:55

Contacted the broker 万致Vantage

FxGecko Customer Service Center Approved 2021-07-26 08:29:53

MT_83598963 Create a complaint 2021-07-25 21:38:23

VantageFX在没有事先通知的情况下销毁了（由他们的部门关闭）VantageFx 我在我的账户上完全对冲的头寸。
首先并一再支持否认VantageFx对我账户交易的任何干扰，并指责我对此类交易关闭或黑客干扰负责，我应该更改密码等。
在经过一个月的所谓调查后，我方的多次投诉和坚持终于承认 VantageFx 是关闭我交易的公司。

条件下：
- Vantage FX 可以在我们合理地认为客户滥用对冲头寸的情况下，随时以平仓价值关闭所有或部分任何对冲头寸，包括我们合理地认为此类对冲头寸不在正常的交易过程。

我不知道这种滥用只是完全对冲交易。
现在，当我今天可以正确取消对冲时，该工具的交易价格上涨了 800 点，我将回到我的原始价值！！！
我在 2 个多星期前联系了他们的争议解决方案，虽然他们承诺在 10 天内答复，但直到今天仍然没有得到答复。

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