The commission for the EasyMarkets agent has been erased and not settled
2024-05-13 16:25:18
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Complaint from a User of FxGecko APP Regarding VT Markets Platform: EasyMarkets Agent Commission Erased and Not Paid

Complaint Details:

I am an agent for EasyMarkets. On April 12th, I communicated with the EasyMarkets agent department regarding a client's registration, operation, and deposit. The client deposited 34,000 USD on April 25th, 2024. The client first traded on April 30th, and the platform had a fixed spread of 45 pips. The client traded 20 lots. In May, the client deposited another 92,000 USD. By May 8th afternoon, the client was down 2,000 USD, but later, by the evening, the client had made a profit of 70,000 USD.

The client contacted me, stating that the spread had increased to 65 pips from 45 pips, starting in early May. I inquired with the account manager, who said he was unaware of the change and would inquire further. Later, I was informed that the 65-pip spread was due to the company's risk management adjustment (claiming that it was done due to the client's large trading volume and capital). The account manager advised the client to email the risk management team for clarification.

On May 9th afternoon, when I inquired about the situation again, the account manager stated that the client should stop trading as they were considered a "scalper." The account manager further stated that the agent commission would be deducted in full, as instructed by the risk management department. It is absurd to label a client as a "scalper" merely because they trade in large volumes frequently. The client had even been in the red earlier in the month and hadn't made significant profits then. Why were they not labeled as a "scalper" then? Furthermore, the client made a profit of 70,000 USD on that evening. To refuse to pay the agent commission, claiming the client is a "scalper," is unacceptable. I demand the payment of my agent commission of 30,000 USD. Such a irresponsible platform should not be trusted for agency or cooperation. They act according to their own whims! Please steer clear of this unethical platform!

Introduction to EasyMarkets's Official Website

As a pioneer in online trading, EasyMarkets was first established in 2001 under the name easy-forex. EasyMarkets is a member of the European Union Chamber of Commerce in China and is regulated by the financial authorities of Australia and the European Union (searchable on the FCA website).

We believe that in this industry, experience and history are of great significance. Since its inception, EasyMarkets has made online trading accessible and popular by lowering entry barriers and continuously optimizing its trading platform. We are committed to enabling ordinary investors to easily access global financial markets. Through our simple and convenient platform, you can choose your preferred global financial products, including foreign exchange, precious metals, cryptocurrencies, and standard options, for trading. You can trade effortlessly through mobile phones, tablets, desktops, and other online devices.

However, it is noteworthy that EasyMarkets, as displayed on the FxGecko APP, has four regulatory licenses, among which the BVIFSC financial services license in the British Virgin Islands and the FSA securities license in Seychelles are operating beyond their limits. This poses a risk to investors' funds, and their safety cannot be guaranteed!

FxGecko Risk Alert: EasyMarkets Forex Platform has 24 Inherent Risks, 162 Related Risks, and 45 Monitoring Warnings. Please Be Aware of Early Warnings!

EasyMarkets, with a low credit rating and a score of 6.8 on the FxGecko APP, is recommended to be avoided by investors!

Statement:
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