FxGecko reminds investment enthusiasts that choosing a platform that is regulated by reliable regulatory agencies is crucial. Understanding the historical background of the platform, researching the trading conditions provided by the platform, trading software, and customer service are all essential processes.
Before choosing a foreign exchange platform for investment, it is essential to conduct sufficient research and investigation in order to better obtain investment security and a better trading experience. (More Forex complaint)
Recently, some investors have lodged complaints against XM.com through the FxGecko app for refusing withdrawals despite profits.
The complainant revealed: On March 8th, I deposited 4440 USD into my XM account and incurred losses while trading gold on the XM platform, resulting in a complete loss. Then, on March 10th, I deposited an additional 3630 USD to continue trading gold. I started making profits, and the account had over 12,000 USD. On March 13th, I requested to withdraw 5000 USD, but the platform rejected my request. They casually sent an email claiming that I violated the customer agreement, and forcibly deducted all my profits of 8600 USD, only returning the initial 3630 USD. I lodged a complaint via email, but received no response. When I threatened to complain, the platform, fearing that I would retain evidence, deleted all records of my account and transactions, leaving me with no evidence to report this sort of predatory behavior by the platform. They did not provide any proof of what agreement I violated to warrant the forced deduction of 8600 USD. They are willing to claim my account has issues only when I am at a loss, not when I have just made profits. They only agreed to refund the 3630 USD that I deposited later.
Introduction to XM.com official website:
Since its establishment in 2009, XM Group has had over 250000 clients and has grown into a large-scale and well-established international investment company, becoming a true industry leader.
XM is headquartered in London, UK and has over 450 professionals with years of experience in the financial industry.
In addition to professional knowledge, we also provide customer support in over 30 languages worldwide. No matter where you are or how much you know about foreign exchange, XM is your first choice. We have a professional team and resources to help you achieve your investment goals, which only outstanding brokers can achieve.
XM.com, Display abnormal business operations on the FxGecko app. Publicly claiming that the regulatory status of the Australian ASIC and Cyprus CySEC held is under regulation; The regulatory status of Belize IFSC and Seychelles FSA is offshore supervision.
FxGecko risk warning: XM.com foreign exchange platform has 32 self risks, 7 related risks, and 124 monitoring and warning alerts. Pay attention to early warning!
XM.com, The FxGecko app has a score of 8.0, although it has a high rating, it is recommended that investors choose carefully, because a high rating on FxGecko does not mean that the platform has no problems!
