平台篡改数据

MT_81551250

published in 2022-10-03 16:53:40

[Complaint number]:	8962
[Complaint object]:	[山海证券ZFX]
[Requirements]：	赔偿损失,退还本金,作出处罚
[Amount involved]:	1098000.0$
[Complaint progress]:	已回复

MT_81551250 Supplementary complaint 2022-10-11 12:58:10

所谓“恢复”也几乎跟零没什么差别，随便篡改几次数据，把数据改得面目全非，我们要求恢复之前数据，并给予赔偿。

山海证券ZFX Reply 2022-10-10 10:46:12

您好，您来信反馈此客户的问题，平台已收悉，针对客户所提及的内容，我司相关单位已处理完成，且我们已有完整回复至客户邮箱如下：

经反馈至相关部门排查后，由于在作业上出现了技术问题导致您的MAM账户余额为0。当前我司已在第一时间为您名下参与的MAM账户的客户修复了数据，还请您在您的MAM账户973480 确认。

特以此邮件通知您，感谢您的协助。如有任何疑问，请随时与我们联系，谢谢。

FxGecko Customer Service Center Waiting for the broker to process 2022-10-04 11:47:31

Contacted the broker 山海证券ZFX

FxGecko Customer Service Center Approved 2022-10-04 11:47:29

MT_81551250 Create a complaint 2022-10-03 16:53:40

山海证券平台篡改数据，强盗行为。山海证券账户里多账户管理系统MAM账户973480在北京时间10月3日15：46分从安卓手机mt4上看到余额是154661.17美金，15：56分从山海证券的代理后台截图看到973480主账户余额也是154661.17美金，而在16：18分平台把973480的账户余额篡改了，并抹成零了。同时把所有子账户数据也篡改成零。

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