吃了我本金

MT_86670246

published in 2022-05-15 15:06:25

[Complaint number]:	8088
[Complaint object]:	[VT Markets]
[Requirements]：	全额退款
[Amount involved]:	0.0$
[Complaint progress]:	已回复

VT Markets Reply 2022-05-19 10:47:28

关于此次投诉，我们已多次安排客户经理回复沟通，相关过程如下：

此批客户于 VT Markets 注册邮箱为「中国 China」的邮箱号，然而注册时的信息、身份证等却都是「德国 German」的注册信息。

我们为确保客户账户的资金安全，以及使客户本人确实可以收到账户中的款项，

需要请客户提供身份证明，包含手持身份证进行拍照，以利证实是本人操作。

目前已多次请此批客户提供，然而都无法收到相关的证明。

因此，在尚未提供上述资料的情况下，我们需要请客户完整的配合，以便执行后续流程。

FxGecko Customer Service Center Waiting for the broker to process 2022-05-16 08:18:24

Contacted the broker VT Markets

FxGecko Customer Service Center Approved 2022-05-16 08:18:22

MT_86670246 Create a complaint 2022-05-15 15:06:25

平台名称：VT MARKETS交易账户8244346，8244467，8244744，8244760，在该平台盈利后平台不给出金，去官网联系客服，客服说叫
客户经理联系，然后并没有任何人联系我，已经三个月了该平台连本金不给出金，查看该监管属于澳洲监管，用的是万致的监管，去澳洲监管投诉后，监管告诉我VT MAKERTS并不属于该监管会员，让我去投诉万致，我去投诉万致的澳洲监管，澳洲监管又告诉我账户没有开在澳洲监管下，要求退回本金，开户的时候随便开，入好金要求上传手持

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