跳点，价格不对，时间不对

MT_90000427

published in 2021-12-11 11:14:46

[Complaint number]:	7340
[Complaint object]:	[IC Markets]
[Requirements]：	跳点，价格不对，时间不对
[Amount involved]:	2000.0$
[Complaint progress]:	已回复

IC Markets Reply 2021-12-13 12:08:53

尊敬的客户您好，

很抱歉给您造成困扰。经过我们后台核实，您所说的“无法继续调查”是因为您发送邮件的邮箱并非账户注册邮箱，由于隐私政策的关系，按照程序申请交易调查必须要从您的注册邮箱发送邮件给我们。我们已经有客服给您致电协助完成申请，给您带来的不便敬请谅解，祝您交易愉快。

IC Markets Global 中文团队

中文官网: https://www.icmarkets-zhe.com

QQ: 800179567

Email: support.cn@icmarkets-cs.com

微信：ICM_CN

微博：@IC小帮手

MT_90000427 Supplementary complaint 2021-12-11 13:50:54

账号：5219746

IC Markets Reply 2021-12-11 12:22:06

斑马投诉提醒：请提供具体交易账号，以便更好的反馈至平台。

FxGecko Customer Service Center Waiting for the broker to process 2021-12-11 12:21:45

Contacted the broker IC Markets

FxGecko Customer Service Center Approved 2021-12-11 12:21:43

MT_90000427 Create a complaint 2021-12-11 11:14:46

在1位置开仓，开仓点跳到2位置，我发现不对劲后立马平仓，结果跳到3位置。客服甩锅技术部，技术部邮箱回复我无法处理。。。

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