不给出金 冻结我以前出金银行卡

[Complaint number]: 7323
[Complaint object]: [IC Markets]
[Requirements]: 及时出金
[Amount involved]: 0.0$
[Complaint progress]: 已完成
MT_84763980 Confirm completion 2021-12-14 10:43:15
IC Markets Reply 2021-12-08 12:41:02

尊敬的客户您好,

很抱歉给您造成困扰。经过我们后台调查,可以确定为您是由于选择了错误的银行卡信息导致出金失败,调查结果如下:

根据出金记录显示,您之前从未使用过尾号为“3378”的银行卡出金过,也就是说您从未使用该张银行卡出金成功过,此卡也并非您说的“以前一直用来出金的银行卡”。

根据我们后台信息,您登记的这张卡为“中国农业银行”卡,卡号一般应为19位或16位,而您提供用来出金的卡号位数为18位,此为错误银行卡信息。

我们后台已经收到您申请修改银行信息的邮件,客服人员会协助您修改信息,如果您有进一步的疑问也请随时跟我们的客服人员沟通,感谢您的理解与支持。

IC Markets Global 中文团队
中文官网: https://www.icmarkets-zhe.com
QQ: 800179567
Email: support.cn@icmarkets-cs.com
微信:ICM_CN
微博:@IC小帮手

FxGecko Customer Service Center Waiting for the broker to process 2021-12-07 15:01:32

Contacted the broker IC Markets

FxGecko Customer Service Center Approved 2021-12-07 15:01:30
MT_84763980 Create a complaint 2021-12-07 14:17:11

不给出金 以前一直用来出金的银行卡不给出金 只能入金 它的理由是:使用银行卡不支持出金 再换两张都不行 工商 农业 农商全部不行 发邮件去申诉一直不理 客服又找不到

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comment

2comment

  • ZFX平台直招 Published in 2021-12-29 12:48:36

    IC就这样 要有耐心排客服

  • MT_84763980 Published in 2021-12-08 13:08:41

    真是的 我说以前一直出金的0163的工商银行的卡不给我出

    MT_82566907 Published in 2021-12-09 12:17:28

    最后出金了吗?

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