TMGM平台一直无法登陆界面

MT_81783747

published in 2024-03-12 12:21:45

[Complaint number]:	10327
[Complaint object]:	[TMGM]
[Requirements]：	改善服务,解释道歉
[Amount involved]:	450000.0$
[Complaint progress]:	已回复

TMGM Reply 2024-03-12 18:34:26

您好，

对于门户网址登入的问题，我方测试一切正常，于线上客服我们已建议您尝试更换下方条件再进行登入:

浏览器 (谷歌/ 火狐)
网路 (个人网路 / Wifi / 有线网路)
电子设备 (手机 / 电脑)
使用无痕网页或国外VPN连线

备用门户网址:
https://portal.tmg-cns.com/login
https://portal.tmgl-cns.com/login
https://portal.tmgl-chn.com/

若更换浏览器、网路、电子设备(手机、电脑)后，仍无法开启官网网址，烦请客户提供我们以下资讯，以便技术单位进一步查看。

MT4帐号:
所在地区:
IP位置:
网路: (个人网路、Wifi、有线网路)

Best regards,

FxGecko Customer Service Center Waiting for the broker to process 2024-03-12 14:05:32

Contacted the broker TMGM

FxGecko Customer Service Center Approved 2024-03-12 14:05:29

MT_81783747 Create a complaint 2024-03-12 12:21:45

tmgm平台一直无法登陆界面（找他们客服也是半天解决不了问题），2024年3月11日还可以登陆，今天2024年3月12日就无法登陆界面了，找他们的客服也是敷衍了事。持续不解决问题！

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